Terms & Conditions

Last updated: August 28, 2026

Welcome to Casa Olympus.

These Terms & Conditions apply to your use of casaolympus.com and to purchases made through our website.

By using our website or placing an order, you agree to these Terms.

1. Company information

Casa Olympus is operated by:

Chenaecom
Churchillstraat 23
1411 XA Naarden
The Netherlands
KvK: 42085373
Email: info@casaolympus.com

2. Use of our website

You may use Casa Olympus only for lawful purposes.

You must not:

• Use the website for fraudulent or unlawful purposes.
• Attempt to gain unauthorized access to our systems.
• Interfere with the operation or security of the website.
• Copy or commercially exploit our content without permission.
• Submit false, misleading, or fraudulent information.
• Use automated systems to access or collect website content in a way that could damage or interfere with the website.

We reserve the right to restrict access to our website where reasonably necessary to protect Casa Olympus, our customers, or our systems.

3. Products

We make reasonable efforts to ensure that product descriptions, images, specifications, prices, and availability are accurate.

Product colors may appear slightly different depending on your screen or device.

We reserve the right to correct errors, update product information, and change product availability at any time.

4. Prices

Prices shown on the website are the prices applicable at the time of purchase.

Any applicable shipping costs or other charges will be displayed during checkout where required.

We reserve the right to correct obvious pricing errors. If an obvious error affects an order, we may contact you before fulfilling the order.

5. Orders

When you place an order, you are making an offer to purchase the products selected during checkout.

After placing an order, you will receive an order confirmation.

If we are unable to fulfill an order because of an inventory issue, technical error, suspected fraud, or another legitimate reason, we may cancel the affected order and refund any payment already made.

6. Payment

Payment must be completed using one of the payment methods available during checkout.

By submitting payment information, you confirm that you are authorized to use the selected payment method.

Payments may be processed by third-party payment providers.

7. Shipping

We currently offer shipping within the Netherlands and Belgium where indicated at checkout.

Shipping costs and estimated delivery information will be displayed during checkout.

After an order has been shipped, you may receive tracking information where available.

Delivery times are estimates and may be affected by circumstances outside our reasonable control, including carrier delays, weather, customs, strikes, or other logistical issues.

8. Returns and right of withdrawal

In addition to your statutory consumer rights, Casa Olympus currently offers a 30-day return period for eligible purchases.

If you are not satisfied with your purchase, you may request a return within 30 days, subject to the applicable return conditions.

Nothing in these Terms limits any mandatory consumer rights you have under applicable law.

To request a return, contact:

info@casaolympus.com

We will provide the applicable return instructions.

9. Defective or incorrect products

If your product arrives damaged, defective, incorrect, or otherwise does not conform to your legal consumer rights, please contact us at info@casaolympus.com.

We will assess the issue and provide the remedy required under applicable law.

10. Intellectual property

All Casa Olympus branding, logos, product images, photographs, text, graphics, designs, product descriptions, and other website content are owned by or licensed to Casa Olympus unless otherwise stated.

You may not reproduce, distribute, modify, publish, or commercially exploit this material without our prior written permission, except where permitted by law.

11. Third-party services

Our website may use third-party services for ecommerce, payment processing, shipping, analytics, marketing, hosting, and other functions.

Those third parties may have their own terms and privacy policies.

12. Website availability

We make reasonable efforts to keep our website available and functioning correctly.

However, we do not guarantee that the website will always be available, uninterrupted, secure, or free of errors.

We may temporarily suspend or modify the website for maintenance, security, updates, or other operational reasons.

13. Liability

To the maximum extent permitted by applicable law, Casa Olympus will not be liable for indirect or consequential losses arising from your use of the website.

Nothing in these Terms excludes or limits liability that cannot legally be excluded or limited, or your mandatory consumer rights.

14. Force majeure

We are not responsible for delays or failures caused by events beyond our reasonable control, including natural disasters, severe weather, strikes, transportation disruptions, internet or infrastructure failures, government actions, or other unforeseen events.

15. Changes to these Terms

We may update these Terms from time to time.

The latest version will be published on this page together with the date it was last updated.

16. Applicable law

These Terms are governed by the laws of the Netherlands, without prejudice to mandatory consumer-protection rights that may apply to consumers in their country of residence.

Any dispute will be handled by the competent court in accordance with applicable law.

17. Contact

For questions about these Terms, your order, returns, or our website:

Chenaecom / Casa Olympus
Churchillstraat 23
1411 XA Naarden
The Netherlands
KvK: 42085373
Email: info@casaolympus.com